The ModernOffice Support Plan is designed to take away the worry of your IT and technology systems from you, so you can focus on what you know best – your business.
We have designed the ModernOffice Support Plan to best fit your requirements, as well as your budget – everything from your desktop computers to the servers and network that is at the core of your entire business.
The ModernOffice Support Plan gives you Priority access to Included Remote Support, and some included Onsite Support for your Users, Workstations, Servers, Sites, Printers & Firewalls. Whilst at the same time we are proactively monitoring your systems 24 hours a day, 365 days a year to streamline and manage your network so we can fix minor issues before they become a major problem.
In addition to superior support levels you will receive through the ModernOffice Support Plan, we also provide strategic advancement for your company’s entire network and computers. We are able to do this through our experience and our access to hardware and software through our partner networks.
Let us be your complete outsourced IT department and we will take care of every detail of your technology needs.
BENEFITS
- Fixed and budgeted IT costs
- Priority support response (SLA)
- Extended business hours support (Monday – Friday 8am – 6pm)
- Proactive support – fix minor issues before they become a major problem
- Includes EssentialOffice Support Plan for FREE
- Included Remote Support and some included Onsite Support
- No onsite support call out fee
- Discounted consulting rates
- Discounted Project Work rates
- Access to discounted Afterhours support
FEATURES
- geezit will use the Included hours if any work is to be performed
- Your core systems are monitored 24 hours a day, 365 days a year
- Your backups are monitored daily
- geezit will be notified immediately of any potential problems
- geezit will keep your Servers and Workstations up-to-date with the latest important security patches and software updates.
- Reports via geezit Connect or email
Please see here for a comparison of all our Support Services. If you would like more information about these services, or other IT services we can offer, please contact us.