Block Hour Support Plan

If a Monthly Support Plan does not suit your requirements we have designed a range of Block Hour Support Plans with prepaid included hours.

Starting from as little as 5 hours through to 100 hours these Plans give you access to Priority Support at discounted rates, Remote and Onsite Support (with no onsite call out fees) and some Plans also have After Hours access as well.

The Block Hour Support Plans are handy when you might not need to have IT support on a consistent basis but may need our priority support from time to time.



  • Budgeted IT costs
  • Priority support response (SLA)
  • Extended business hours support (Monday – Friday 8am – 6pm)
  • No onsite support call out fee
  • Discounted consulting rates
  • Discounted Project Work rates
  • Access to Afterhours support (Available on 50 & 100 Plans)


  • Prepaid Block hours available in packs of 5, 10, 20, 50 and 100 hours


Please see here for a comparison of all our Support Services. If you would like more information about these services, or other IT services we can offer, please contact us.