Our EssentialOffice Support Plan is designed to proactively monitor your core systems and backups.
The EssentialOffice Support Plan gives you Priority access to some included Remote Support, for your Users, Workstations, Servers, Sites, Printers & Firewalls.
We will also keep your Servers and Workstations up-to-date with the latest critical Microsoft Windows security patches and updates so you don’t have to worry about the security of your system.
BENEFITS
- Budgeted IT costs
- Priority support response (SLA)
- Extended business hours support (Monday – Friday 8am – 6pm)
- Proactive support – fix minor issues before they become a major problem
- Some included Remote Support
- No onsite support call out fee
- Discounted consulting rates
- Discounted Project Work rates
FEATURES
- Your core systems are monitored 24 hours a day, 365 days a year
- Your backups are monitored daily
- geezit will be notified immediately of any potential problems
- geezit will keep your Servers and Workstations up-to-date with the latest critical Microsoft Windows security patches and updates.
- Reports via geezit Connect or email
Please see here for a comparison of all our Support Services. If you would like more information about these services, or other IT services we can offer, please contact us.